VoIP services, hosted PBX markets seeing rapid growth
Businesses are discovering that VoIP services provide time and cost savings. Read more.
Connection Telecom solution supports robust growth at TakeAlot.com
Written by Administrator Friday, 09 December 2011 00:00
Low-cost, rapid scaling and easy deployment keeps online retailer ahead. To accommodate strong ongoing growth, including a doubling of its customer call centre in the last two months, leading SA online retailer TAKEALOT.com moved into new premises in Century City, Cape Town, early in 2011.
To support the move and accommodate more anticipated growth further down the line, the company went shopping for a communications and call centre solution that offers quick, cost-efficient scaling, sophisticated manageability and features, and extensib
Low-cost, rapid scaling and easy deployment keeps 
online retailer ahead.
To accommodate strong ongoing growth, including a doubling of its customer call centre in the last two months, leading SA online retailer TAKEALOT.com moved into new premises in Century City, Cape Town, early in 2011.
To support the move and accommodate more anticipated growth further down the line, the company went shopping for a communications and call centre solution that offers quick, cost-efficient scaling, sophisticated manageability and features, and extensibility.
Read the full case study at SME South Africa.
You might also like…
Latest news
Ensuring a quality VoIP service
Rob and David examine a solution to resolve VoIP quality issues. Read more.